Privacy Policy

I. Introduction SMART RECYCLE PH acknowledges and agrees that, in the course of providing the services, it may receive or have access to its customer’s personal information. This Privacy Manual is hereby adopted in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA), its implementing rules and regulations, and other relevant policies, including issues of the National Privacy Commission. This organization respects and values your data privacy rights, and makes sure that all personal data collected from you, our clients and customers, are processed in adherence to the general principles of transparency, legitimate purpose, and proportionality.
II. Processing of Personal Information SMART RECYCLE PH represents and warrants that its collection, access, use, storage, disposal and disclosure of any Personal Information shall at all times comply with the Data Privacy Act and all other applicable data privacy and data protection laws and regulations. RAFI One to Tree shall also comply with the terms and conditions set forth in this agreement in its collection, receipt, transmission, storage, disposal, use, and disclosure of Personal Information.
  1. Collection. SMART RECYCLE PH collects the basic contact information of clients and customers, including their full name, address, email address, contact number. This information will be collected through accomplished order forms.
  2. Use. Personal data collected shall be used by SMART RECYCLE PH for documentation purposes and for the inventory of recyclables or wastes.
  3. Storage, Retention and Destruction. SMART RECYCLE PH will ensure that personal data under its custody are protected against any accidental or unlawful destruction, alteration and disclosure as well as against any other unlawful processing. The company will implement appropriate security measures in storing collected personal information, depending on the nature of the information. All information gathered shall not be retained for a period longer than one (1) year. After one (1) year, all hard and soft copies of personal information shall be disposed of and destroyed, through secured means.
  4. Access. Due to the sensitive and confidential nature of the personal data under the custody of the company, only the client and the authorized representative of the company shall be allowed to access such personal data, for any purpose, except for those contrary to law, public policy, public order or morals.
  5. Disclosure and Sharing. All employees and personnel of the company shall maintain the confidentiality and secrecy of all personal data that come to their knowledge and possession, even after resignation, termination of contract, or other contractual relations. Personal data under the custody of the company shall be disclosed only pursuant to a lawful purpose, and to authorized recipients of such data.
III.  Inquiries and Complaints Data subjects may inquire or request for information regarding any matter relating to the processing of their personal data under the custody of the organization, including the data privacy and security policies implemented to ensure the protection of their personal data. They may write to the organization at admin@smartrcycle.ph and briefly discuss the inquiry, together with their contact details for reference. The concerned department or unit shall confirm with the complainant its receipt of the complaint.